Hospitality Crew: Do you pay under a state or federal award or AWA?

Jacqueline Porter - Director of Human Resources Queensland, Surfers Paradise Marriott Resort & Spa
We pay under federal awards here at our Hotel. So we still have all the penalties and weekend rates that people can earn in a hotel like this.

Lisa Pratt - General Manager, Zenith Hospitality Staffing Solutions
At Zenith we pay the rate or the award that is relevant to the venue so if your working for a restaurant we pay you under the restaurant and caterers award, if your working for a venue that has their own enterprise bargaining agreement we pay you under that award. Same with hotels and clubs, we would pay you under those relevant awards. It's so that it's fair, so your getting the same amount as the people who currently work there.

Will Brennan - Restaurant Manager, Chalk Hotel
It's our own AWA. We find it a lot more flexible for us when we're dealing with penalty rates, weekend work and so forth. We have not had any complaint about the system that we have which is always beneficial as well.

Dominic Egger - Food & Beverage Manager/ Executive Chef, Stamford Plaza, Brisbane
We pay under a federal award, but in the end it's not just the money which is important. It's having a team spirit and work in an environment which you are happy, and that makes the big difference to the employment.

Craig Fox - Director, Wine and Dine'M Catering
We actually pay under neither, we actually pay well above the award rate. Because I'm a firm believer in "you get what you pay for", and there's too many company's out there that pay the base award and working in this industry isn't the easiest, the hours aren't the greatest but if you reward people and you take care of them then they'll reward you back.